FAQ's

FAQs

SHIPPING, PACKAGING, & DELIVERY

The Who, What, When, Where, & Why’s

Your order will be shipped within 2 business days from our small workshop in Bennington, NY and you can expect your package to arrive 2-5 days from the date it ships. Your board will be carefully packaged and shrink wrapped, and you will find instructions on how to care for your board. It is normal to see some excess oil or wax on the board, just wipe off with a cloth or paper towel and it is good to go!

How much does shipping cost?

Shipping cost is determined by the size & weight of the board and the delivery address. Your shipping costs will be calculated for you during the ordering process.

What if my board is damaged during shipment?

We package our boards very carefully so that shipping damage doesn’t occur. However, in the rare chance you do find damage upon opening, please contact us as soon as possible. Please keep all original packaging and submit pictures of the damage to us and we will be happy to work with you to resolve the issue.

 

ABOUT YOUR BOARD

Is my board one-of-a-kind?

Yep! Each board is handmade and the natural grain patterns of the wood ensure that each board that we make is completely unique. You will notice that all of the boards available for sale are individually numbered and that is because there are no 2 boards alike and you will get the exact board that is pictured.

What will my board look like over time?

With proper care your board will develop a beautiful patina. The colors of some hardwoods, such as black cherry, will become richer over time. Because all of our boards are end grain, they are more durable, show fewer marks and just look better in the long haul.

How long will my board last?

Your cutting board will continue to look handsome and last for many years to come with proper care. We have an end grain cutting board in our home that we made and have used every day for the last 9 years and it still looks great!

What types of knives can I use on my cutting board?

You can technically use any type of knife, but a normal straight blade knife will minimize knife marks. Aggressive use of a serrated knife, may lead to more noticeable knife marks, but even then we think that you'll be pleasantly surprised how durable our boards can be. From our own personal experience we have used both straight blade and serrated knives on our end grain cutting board so don't worry too much -- they're made to be used!

What is my board finished with?

All of our boards are finished with food grade mineral oil and beeswax.

 

Can my board be refinished?

With proper care you should rarely need to refinish your board. However, if you think the board needs some sprucing up after several years of use, you can simply refinish it to remove the knife marks and bring it back to life. To refinish, sand the surface of the board with some fine grit sand paper and then remove all of the dust with a damp cloth. Apply a generous coat of Everwood Handcrafts Cutting Board Oil and then follow up with a coat of Everwood Handcrafts Cutting Board Wax.

THE BORING STUFF

Privacy

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